We could see he had a fantastic time and it's always lovely for us to be able to meet some of his new friends when we drop him off and pick him up again.

 (The Haines Family)




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Puppy Dog Hotel Clients Testimonials

Thank you to all our clients and their wonderful dogs who have so kindly given us some feedback about their dogs holidays and / or training they have used us for. We look forward to the return of the dogs and the waggy tails and wet kisses, and of course to seeing their owners again too!

4th April 2014

Hi Joe and Karina, Firstly wanted to say a big thank you for looking after our boy during our holidays, he came home so contented it's great to know he's in such good hands. Secondly I finally got time to watch his DVD.....loved the soundtrack, think my favourite bit was him falling asleep in your arms Karina as he got brushed, bless him he looked so content!

Caz, Geoff and Binks x

3rd April 2014

Dear Karina, Joe, Kira and Amelia

Thank you all for providing Lajos and Purdie with a 5 star holiday. We were confident on our first meeting that they would both be happy in your care. Thank you for the video and updates you sent us whilst we where away, we were reassured constantly of the love and care that you were giving Lajos and Purdie. We were truly impressed by your professionalism along with the advice given to any questions we had. We thank you for the disc you provided of the video clips and photographs; we were not expecting the photos to be of such a professional standard. We will definitely be booking Lajos and Purdie in with you in the very near future and have already been spreading the word to everyone we know! Thank you once again

Kind regards Jenny, Frank, Lajos and Purdie

28th March 2014

We wanted to thank you for looking after Fly for us recently. He seemed to have enjoyed his stay very much and we were glad to hear that he also got on well with the other dogs you had with you over the 5 days. He settled right back into life at home when he left you and the training you did with him was very beneficial - we are doing our best to build on that.

Thanks again, Sally and David

24th March 2014

Puppy Dog Hotel spent a very full day with us and our 3 month old border collie,

Skye, at our home some months ago. We started with the basics of dog training with

the emphasis on consistency in setting and maintaining the ground rules with the dog learning to respect the owner. We then moved on to cover health & grooming, diet, toilet training and hand signals & commands. Puppy Dog Hotel explained everything very clearly and quickly had Skye obeying simple commands both from him and us – I think she enjoyed the day (especially the reward based training) as much as we did! Skye’s now 10 months old and we can see the benefit of Puppy Dog Hotel’s advice. When she’s off the lead on walks she returns immediately if we call or whistle her, even if she’s been distracted by another dog. Other dog walkers have often commented that they wish their dogs come back like that! She obeys the usual commands by voice or hand signal and will do a wee when instructed which is particularly useful when we’re setting off on a long car journey. There’s still work to be done – she still pulls on the lead – but much of this is lack of practice and all down to us. As Puppy Dog Hotel says, training is long term and the dog will often try it on to see what she can get away with. The training day is not cheap, but it’s certainly value for money and has taught us how to train Skye.

Thanks again, Brian and Pat

20th February 2014

Karina and Joe, Just wanted to thank you both again for training Barney. It was a real wrench for us to hand him over but we knew it was the right thing to do. Having the updates via e-mail, watching him on Youtube and especially watching the DVD filled our hearts with joy. Seeing him having so much fun and playing with the other dogs was fantastic. Just what we wanted for him. Your both wonderful kind people, we have nothing but respect and admiration for you both. I know Barney’s already looking forward to his next holiday. Thank you both again.

Tracey, Chris and Barney. xx

29th January 2014

Just wanted to say a quick thank you again for taking such good care of Bowser. We've watched the DVD and it looks like he had a wonderful time with all of you and especially with Brody!

He was in a bit of a sulk for most of yesterday after we got home - definitely missing his new friends. He slept through most of the day, and would occasionally wake up, give us a dirty look and go back to sleep! He's back to himself today though and has had lots of compliments

on his nice smell as well - was it the coat conditioner that you used? Thanks again, and hopefully Bowser will see you again soon.

Samina and Richard x

30th December 2013.

Thank you so much for looking after our Great Dane Puppy "Ted".

We never wanted to put Ted in a kennel and meeting you

both reassured all our worries about leaving him! Puppy Dog Hotel is not a

kennel it is a loving family home where your puppy/dog can enjoy all the

luxury's you have at home, Carpeted lounge, beds, toys & all the extras!

Puppy Dog Hotel will walk your pet and abide by all your instructions on

house rules and special diets, but the loving, cuddles, kisses & attention

is for free! Ted came home to us looking beautiful, healthy fit & happy.

Ted will never go anywhere else if we need to leave him again.

Thank you to Karina, Joe & family, you are wonderful people with good hearts.

Love from Lisa, Pete & Leoni xxxx

29th August 2013

We can't thank you enough for looking after our little yorkie, Fred, for 2 weeks whilst we went on holiday in June!! We were so relieved to find someone that we felt comfortable leaving our beloved puppy with. It was very hard to leave him behind but you made everything so much easier by sending the occasional texts and videos of Fred and his little mates enjoying themselves. The love, care and professionalism that you have showed is beyond expectation and we cannot recommend you highly enough! Once again thank you so much!!!

Cristina & Mike

13th August 2013

Thank you so much for looking after Riley so well during his holiday. We could see he had a fantastic time and it's always lovely for us to be able to meet some of his new friends when we drop him off and pick him up again. It's really lovely to have him home again! Until next time...
Maya, Tony, Beth, Alex, Joe & Riley xxx

9th August 2013.

Just a short note to thank you once again for looking after Cassie so well - her 3rd visit this year! Our cocker spaniel Cassie is now 4 and has been enjoying her holidays at Puppy Dog Hotel for I think 3 years now - in her first year as a puppy, she, or I should say - we - benefitted enormously from the fantastic 1:1 training at our home and now she/we really appreciate the care and the fun she has when she goes to stay with them. Cassie gets so excited when we pull up in the car to drop her off, she knows exactly where she is and literally gallops as fast as her legs can carry her to be reunited with Joe and Karina and meet up with her doggy friends! We cannot recommend Puppy Dog Hotel highly enough - I feel we are leaving Cassie with our friends - and their approach is so personal and so caring to us as well as Cassie. Looking forward to many more Puppy Dog Hotel holidays!

Love from the Lally family.

25th February 2013.

Many thanks for looking after Milo so well. He was happy and in good shape when I got back. I'm glad that he let you comb him and wipe his eyes - he's nervous with some people but you were obviously able to put him at ease. I agree that he's a lovely cat!

Thanks again, Valerie.

10th December 2012.

I feel very lucky to have found Joe and Karina to care for my puppy whilst I work and also for holiday cover. It is rare to find anyone who loves their job, let alone a couple who live to care for other people's pets. Charlie is cared for as one of the family and loves their company. The care is second to none; Joe and Karina are professional, honest and extremely effective in what they do; I feel totally confident to leave my pet at the puppy dog hotel.

Best wishes Karen

16th November 2012.

Tessa stayed with the family and it was wonderful to see the video from abroad knowing she was happy and enjoying herself, thank you so much!

Anne Galewski

25th October 2012.

Hello Joe and Karina I wanted to write and thank you for taking such good care of Rosie for us, as you always do. I can’t tell you how good it feels to be able to go away knowing she is with such wonderful people and I can go away relaxed in the comfort that she is with you and in the best possible hands. Enjoy having both girls home, all your lovely family together. Take care of yourselves.

Emma x

14 September 2012. A huge thank you to Joe & Karina for looking after Riley, our Irish Red & White Setter, this summer. He had a fabulous time and I felt sooo comfortable leaving him at the Puppy Dog Hotel. He was so clearly treated as part of the family which was lovely to see. Joe & Karina have such affection for all the dogs in their care.


20th June 2012.

We have just collected Thomas from the Puppy Dog Hotel and I cannot thank them enough for the wonderful care that they offer. Once again Thomas has returned home happy. Leaving a beloved pet is stressful when you go away but leaving him with Karina and family means we can all truly relax.. I cannot recommend the Puppy Dog Hotel too highly and will certainly send Thomas there next time.

Lillian Hunter.

18th June 2012.

If you have a badly behaved dog after using Puppy Dog Hotel you’ve only got yourself to blame. Julie Edgley.

4th June 2012. Guys OMG what a wonderful afternoon! All training working really well, his temperament is wonderful and our family is back together again. Thank you so much! We can't wait for our walk tomorrow! Will be in touch soon and thank you much once again!

Andy and Fiona.

10th May 2012.

Dear Joe, Karina, Kira and Amelia, I hope you are all well. We just wanted

to say thank you once again for looking after Miley and Harvey last week.

As always, the boys have come back looking happy and healthy, and I am

pretty sure they are both smiling because they seem to have had a great

time themselves judging by the video! Jeanette and I feel very lucky to have

found you because when we need a break, we can relax knowing our

beloved boys are being properly cared for. Its the peace of mind that we

really value, and we tell everyone about the wonderful service you provide.

Anyway, its worth saying again, thank you.

Dave & Jeanette.

25th April 2012.

I have known Karina and Joe for over 4 years, at that time I had a Cairn terrier and Skye a golden retriever and there were some problems in the household with training the golden retriever. A friend who had had help from Joe and Karina suggested that I should seek help from them, which I did. This was a turning point in the relationship between Skye and me. Karina and Joe came to assess Skye and I could see from the first moment that Skye recognised that they understood and cared and Skye responded very well. Both Joe and Karina have this caring, understanding and love for dogs, and also understanding, patience and caring for the dogs owners. Karina takes Skye dog walking now. Meeting Joe and Karina was the very best thing I did for Skye and for me.

Brenda Ottoway.

29th February 2012.

Thank you so much to Joe and Karina who looked

after our much loved dog. He is very much part of the family and we couldnt have chosen a better home to leave him in while we went on holiday. It was very important that Zimba (our dog) went to a home rather than a kennel and this is exactly what Puppy Dog Hotel offered, a home from home service. Highly recommended.

Thanks again, Paige

26th February 2012.

Dear Karina & Joe, Just wanted to thank you both again for taking such good care of Archie. You are amazing with your family of dogs and both Graham & I are very grateful and very impressed with your service. You don't just say you will do these things, you actually do them! Archie seems a little 'bewildered'...just like you said! I almost feel bad that I've taken him away from his friends. But he slept very well, not too bothered about us at all! I'm not very good at booking holidays in advance but will do my best going forward if it means Archie gets to stay with you.

Kind regards Christina

10th January 2012.

Hi Joe & Karina, Well, what can I say? You are a legend!!! I followed your advice and we have had two fantastic nights! The first night he went through from 12:30 til 6 when we went downstairs (no accidents and not a sound!). Last night he did have a little wee but he was in his crate for longer (11-6.20), but again, not a peep! What a little star! This has had a knock-on effect with him being more settled and playing happily on his own. It's obviously made us more relaxed which obviously benfits the three of us! I really cannot thank you enough. Your advice was invaluable and the service that you provide is outstanding. You were an absolute life saver to me on Monday night. Very best wishes and sincerest gratitude!

Helen Sommerville

15th September 2011. Molly I said I would let you know how we are getting on with Molly. She has calmed down a lot and is so much easier when out walking. We can now all go to Black Park on our bikes and she is off her lead for the whole time and stays by our side the whole time! We could never have done that before!! Anyway, hope you are all well. Speak to you soon.


10th May 2011.

Hi Karina and Joe, Wanted to thank you again for your care of Bruno, he comes home so happy after his time with you and your family!

Best Nicole.

27th July 2011.

Dear Joe, Karina, Kira and Amelia, We just want to thank you so much for looking after Aussie so well. She couldn't have possibly had a better time or been any better looked after and cared for........a real home from home. She love all the loving care and attention you gave her and she loved being able to play with your other 'boarders' and to feel a real part of the family. I just wanted to let you know what a success your recall training of Aussie has been. She is now the model dog. I can take her on lake walks, woodland walks etc whatever and she never needs to go on the lead as she always comes back when I blow the whistle you gave me. We are now both so happy on our walks. Now we feel quite happy about going away again now that we know we can let Aussie stay with you at The Puppy Dog Hotel. Thank you so much.

Alan & Liz

18th April 2011.

Karina & Joe, Just a quick note to thank you for helping us with Chester's training. We feel we have our lives back. All your advice has been invaluable. Chester is walking to heal an is becoming very obedient, well most of the time. We learnt so much from our day, thank you.

Dan & Tamzyn

16th March 2011.

My dog is part of the family and I hate going away and leaving her. However, when I do go away I'm relaxed and able to enjoy my holiday, as I know she is happy and well looked after by her friends at the PDH! No other dog border even comes close - I highly recommend them!


11th March 2011.

If Carlsberg did dog boarding.... Lynn

14th November 2010.

Thank you sooo much! Put a huge smile on my face. Just love that pooch to bits and you all show her such a wonderful time and take the best care of her. No one out there compares to the puppy dog hotel!  

Laurie & Alexander x

8th September 2010.

Dear Joe and Karina, I just wanted to thank you all once again for taking such wonderful care of Rosie and for making her stay with you so special. I can’t tell you how great it is to be able to go away on holiday knowing that she is with such a loving and caring family who will love her like we do. We so enjoyed watching the DVD, how lovely to see our Rosie so happy with you. Our vet was also very impressed with the report she received from you introducing yourselves and explaining that Rosie would be with you whilst we were away. She did comment on how professional that was and wished more people could be like that. Thank you also for her dogolates!

Kind regards, Emma.

25th March 2010.

The Puppy Dog Hotel is a fantastic find and we cannot recommend it highly enough. We are posting this after Alfie's second stay and once again he has come home a better trained dog. Joe, Karina and family are extremely knowledgeable and it is wonderful to be able to go on holiday with the peace of mind that Alfie is 100% happy and looked after. We simply would not leave him with anyone else.

The Codd family.

10th March 2010.

Dear Joe and Karina, First of all, thank you for spending so much of Sunday with us, you are a magician! We learned more in one session than all the weekly puppy training classes put together and are now endeavouring to put all the training into place. So far so good, Cassie is so much better on the lead and is responding well to 'sit' and 'wait' especially around feeding times and going out in the garden. The sofa and hall and running upstairs will need more work! Our Joe is much better with Cassie too, he's been feeding her in the evenings, has brushed her (under supervision) and they've been playing together in the garden. Many thanks once again, I am so glad we found you!

Kind regards, Marian.

9th March 2010.

Hi guys, Just wanted to say a big 'thank you' for looking after my gorgeous girl so well the past few weeks. It was so nice to be away from her and know that she was being well looked after and having fun! I am totally obsessed with her and I missed her so, so much. I read your report and it makes me so happy and proud to hear that you also have a great fondness for her : ) So I'm hoping that from Wednesday onwards we shall all have restful nights (without the

jet lag)!!! I will call you in the next few days to book up some holiday dates and some more training. I am so pleased that the nipping and mouthing has completely stopped - thank you. Her recall has also been brilliant these past few days - I shall continuing working on it ! The ball throwing needs some working on though !!! My only complaint is that you are too fully booked all the time : (

Thanks once again Sam, Philip and Georgia. PS - Her coat looked amazing - what conditioner do you use?

30th October 2009.

What can we say? Professional, pragmatic, extraordinarily loving and caring; Diggen truly was in heaven whilst in your care. You made our holiday so much more enjoyable as we were able to relax in the knowledge that Diggen was in safe hands. The video footage was an added bonus. Someone was certainly looking down on us when we found The Puppy Dog Hotel.

Thank you. Jan, Andrew and Diggen x

27th September 2009.

Dear Karina, Joe, Kira and Amelia, I wanted to write a note of thanks to you all for looking after Miley over the last week. We have been extremely lucky to find such a wonderful family to leave our beloved Miley with. As you know, I missed Miley very much and was not sure about being without him for a whole week, but after seeing the videos that you posted on YouTube of Miley and his friends having such a wonderful time, it put my mind at ease. He seems to have had such a lovely time at the puppy dog hotel that I almost felt guilty about bringing him home! We loved reading his report sheet about his daily activities and the advice given on his general care was very useful and will be of great help. I also want to say how well behaved and calm he has been since he has been back. I have been keeping up your good work with the whistle, as I noticed that he comes back when I blow the whistle and sits down right in front of me! His lead work has also improved and he doesn't even pull me up to the park anymore. All in all Miley has come back a very contented dog, who is much more settled and not worried about where I am at every minute of the day.

This is great. Finally, thanks to Joe for the fantastic pictures

he has taken. The service you provide is excellent and so

much more than we expected. I would highly recommend the

puppy dog hotel and I simply would not leave Miley with

anyone else. I look forward to booking Miley in again in the

very near future. Thanks again, oh and a big wet kiss from Miley!

Kind regards, Jeanette, Dave, Adam and Miley.

4 August 2009.

Hi Karina, Just a note to say thank you once again for looking after Merlin, it was so nice to read his ‘’report’’ and see his DVD and to know that he is such good hands. We just wouldn’t even consider leaving him with anyone else whilst we were away – it is so nice to feel reassured that he is getting lots of love and attention and having just as good a holiday as we are !! He was a bit sulky on Sunday when he got back, after leaving Molly but is fine now. I have got a cheque ready to post to you for the deposit for next year – no idea where we are going but would rather make sure we get you before you are booked up !!!! Enjoy the rest of the summer (what is left of it !) - speak soon.

Lots of love Andrea and Merlin xxx

30 June 2009.

Having been very anxious about leaving my 1 year old dog for the first time I was absolutely thrilled with the care and attention she received by people who clearly love animals and are not just out for making money. I also learnt a huge amount from Joe who was able to read Ginny like a book! She was happy and relaxed when I came back from holiday. I would not hesitate to use their service again.

Lorraine Barton.

20 June 2009.

Hi Joe & Karina, Hope you're both well. Just wanted to say thank you very much for looking after Miley last weekend. He seemed really happy to go off in
the car with Joe, and he came back looking all shiny coated, happy and healthy, and he behaved very well after returning. I think Miley likes coming to you! It's so good find someone who not only understands dogs, but also understands the dog's owners as well! So thanks very much, we'll be bringing Miley back later in the year, and I'd be happy to recommend Puppy Dog Hotel to anyone.

Best regards, Dave & Jeanette.

14 April 2009.

Dear Karina, Joe & Amelia, Thank you so much for looking after Charlie and Molly with such care last week. Especially with all the medication that poor old Charlie is on! They certainly looked a picture of health when I picked them up and very happy, not sure they really wanted to come home. Molly is definitely missing her playmate Herbie. A great relief to find somewhere which is home from home when we have to leave them. Thank you for all your time and efforts with them both.

Love Sally Burdett, Charlie and Molly xx

18 March 2009.

Thanks to all at the puppy dog hotel for looking after Paddy. We can thoughly recommend the services that karina and family provide, as only after 5 days working with Paddy he came back a new dog, we also learnt so much, helpful hints and tips to continue his training, thank you once again to all at puppy dog hotel, and we are sure Paddy missed you after his holiday with you.

Lisa and Mary

5 March 2009.

Choosing somewhere to leave Macy and Ollie wasn't an easy task, Karina and Joe have an amazing way with dogs and Macy and Ollie have thoroughly enjoyed their time there. Ollie has received exceptional training to help behavioural issues. The DVD of their stay showed how wonderfully they were cared for.

Chris and Nat

1 March 2009.

Hi Karina Firstly a big thanks to you both for the work you did with Ollie, that was probably the best wedding present we received! We had a great day.

Nat and Chris x

26 January 2009.

Leaving our Labrador puppy, Jimmy Choo, with anyone, was for me just as serious as finding the right kind of babysitter for our children. Obviously not just anyone will do! Karina and Joe run a superb establishment, probably better care than in your own home! We can't recommend them highly enough and plan our holidays around when Jimmy can be fitted in at the Puppy Dog Hotel. Simply Brilliant.

Kerry Rhodes.

12 January 2009.

Dear Karina, Joe, Kira and Amelia, Thank you so much for taking such good care of Barley over the past few months, from her first 2-week stay in the summer at just 3 months old and all the day care since then. We were able to really enjoy our holiday knowing Barley was being looked after so well at such a crucial time in her life and having such a good time. It’s great to see how happy she always is to see you on return visits. Many thanks also for all the training tips and support, which have been invaluable. We are very grateful for your very responsible approach to dog care and training, always making the effort to do the right thing, with the result that Barley’s behaviour has remained consistently good throughout the time she’s been coming to stay with you. Barley’s always thrilled to arrive at your house and is never in a hurry to leave you when we pick up. Her stays with you obviously make her happy, which we appreciate very much, particularly given you give her such a good time whilst reinforcing all the right behaviour. What more could we ask for! I have already recommended you to my dog-owner friends and look forward to many more visits to Barley’s second home.

All our very best wishes, The Masters Family.

16 December 2008.

Dear Karina, Joe, Kira and Amelia, We are so glad to have found the Puppy Dog Hotel after an extensive search for the right place to care for Jaz while we are on holiday. The week of training that Jaz recently received with you has made a real difference to us all and it was clear that in addition Jaz enjoyed the loving care given by the whole family. As important the time you spent to ensure that we could continue using the same training methods at home and sharing your skills and expertise to give us an understanding of Jaz’s behaviour and the appropriate actions to take. The written notes have been very helpful. We are delighted that Jaz will be staying at the Puppy Dog Hotel when we go on our holiday as we know she will be very happy and receive the very best of care. Many many thanks to you all for your first class service. With Kind Regards.

Pauline, Terry and Jaz xx

7 March 2008.

Dear Karina and family. Thank you so much for looking after our puppy Lola, while we were away over half term. We were worried leaving her at such a young age, but you did a fantastic job. All my concerns mentioned to you when we left her have now been dealt with, with your expertise and great advice. We have not had one 'accident' since collecting her over two weeks ago so I think you cracked this for us! As well as generally training her, especially with her recall out in the park I can now confidently let her off the lead and know she will come back to us. She now sits and lies beautifully using only hand signals....Everyone around me is truly impressed! Your whole family have a fantastic way and know how with dogs. Thank you especially to your daughter Amelia for keeping my daughter updated with text messages with her progress during our holiday, this was very much appreciated. I hope you will be able to look after again, when we next go away.

Yours Sincerely, Sarah Sofizade.

28 May 2008.

Thank you, Karina, Joe and family, for looking after Oscar and Toby so well. They returned to us sleek, happy and much better behaved than when we left them! Oscar is now much calmer, and has stopped the habit of scratching at visitors, which made him unpopular. The change is amazing! Toby's tail has not stopped wagging, and her obviously had a super holiday. I highly recommend Karina to all.

Val Knight

16 June 2008.

 Karina and family, thank you so much for all the care and attention you gave Jessie while we were away. It was great to keep in touch by e-mail and receive the photos as well as the comprehensive DVD and write up on our return. Special thanks to Joe for taking care of Jessie during the thunderstorm which can spook her. A truly caring service all round.

With regards, John and Linda Neale

27 July 2008.

Thank you Karina and family for the wonderful care you gave to Loius my 5 month old puppy.During his stay the family helped Louis build his confidence and socialise with larger dogs. Everyday they complete a health check which fortunatly for Louis spotted an ear infection that was causing him some discomfort and quickly dealt with the minor infection. Their knowledge and care is wonderful,

Caroline Kalha

20 July 2008. We went away for a few days with no one to look after our puppy husky called Marley. As you can imagine being a puppy and leaving him was going to be hard for us. Karina and her family had Marley for a few days. I am extremely happy with the care that he was given and definately will be asking them again in the future im surprised he even wanted to come home. They also sent a dvd.

Carol reed

30 July 2008.

Delighted and amazed with the progress in two days. We were given a comprehensive report of the day (&night!) and the training. Came away with very helpful advice and a training dvd featuring our puppies! Fantastic service, have been recommending the \"Hearn Team\" already.

It is so nice to be able to go away and know that he is being loved and looked after so well. He had an absolute ball !!! Once  again – a HUGE thank you for looking after him and also the training you did with him- I bought a whistle on Sunday and we have used it and he has been great. I think he misses you all very much. I look forward to hearing from you And thank you thank you thank you !!!!  

Andrea Gordon xx

4 August 2008.

Dear Karina and Joe, I just wanted to say thank you SO much for looking after Merlin last week – I could not have wished for him to be with a nicer family as yours. It was so lovely to read his ‘’report’’ and hear what he had been doing each day and the DVD was great. I think he is missing his friends, Barley etc – it was so nice for him to be able to play with lots of other dogs because he just loves playing with other dogs as you know. If you ever wish to pass my details on to anyone for references etc please do, as I will be happy to recommend you. It is so nice to be able to go away and know that he is being loved and looked after so well. He had an absolute ball !!! Once again – a HUGE thank you for looking after him and also the training you did with him – I bought a whistle on Sunday and we have used it and he has been great. I think he misses you all very much. I look forward to hearing from you And thank you thank you thank you !!!!

Andrea Gordon xx

10th November 2008.

A huge Thank-you. YOU have changed our lives. Just a note to say a big thank-you for all your time and help with the behaviour problem. From day one the change was remarkable. Thank you.

Love Carol and Ross. Thanks x

7 October 2008. I wanted to thank you for taking such loving care of Miller while we were away, and for all the training and training tips. He is doing very well although I must try and book in a few sessions to try and keep up your good work. I have cancelled all the other training he was booked to do as we just seemed to be confusing Him  and to be truthful it wasn’t doing any good and costing a fortune. I hope you don’t mind but I have given your number to a friend of ours, although your probably overwhelmed already I said he should give you a ring if he wanted the best! As soon as Paul knows next years holiday I will try and get Miller in with you again. Hopefully talk to you soon.

All best wishes Love Chris Field and Miller x .

30 August 2008.

We thank Karina & Joe for few enriching times already for our

10-months old Milo.His behaviour improved remarkably after

his stays. Video,daily notes(after),along with calls & e-mails we received(during his stay) made us so comfortable every time we chose your dog haven while away.Your advice are put to great use and we are proud to welcome back an energetic and happy puppy.

See you next time Emily & Stephane.

24th August 2014

“We just wanted to say a huge thank you for looking after Daisy in May. We were so impressed and happy with all the love and attention you gave her and that you went the extra mile with everything to help her feel settled and relaxed - it meant we could have peace of mind that she wasn’t cooped up in a kennel, but was having fun with her new friends instead. We are sure Daisy will look forward to her next stay very much!”

Daisy and family xxxxxxx

12th August 2014

As a family we have known Puppy Dog Hotel - aka the Hearn family - for 4 years when they started attending our Astronomy meetings in London's Regent's Park. All of us - including our Eurasier dog Emma, then only a puppy & now approaching 5 years old - took to them straight away and  their natural ability to read & communicate with Emma immediately impressed us.

Puppy Dog Hotel is the only place we will leave Emma if we have to go away without

her. It's more than peace of mind. Emma always comes back refreshed, happy, and a little fitter & healthier! The Hearn family's obvious life-long passion for what they do is clear from the first meeting. What you get as a service from PDH is far more than the sum of the parts. Their experience and general overview of your dog's health, combined with their vast knowledge, means that you - and your four-legged friend - can enjoy your respective vacations. Highly recommended.

Simon, Elena, Sasha and Emma

12th September 2014

Thank you for the DVD it is a lovely momento of Percy's stay with you.

It was great to receive such a detailed report of Percy's time with you. He's a very sociable dog and enjoys lots of fuss so I'm sure with your special care and attention he will have enjoyed his stay with you very much! I have no doubt that he will be very excited to see you all again when he arrives for his next visit! It's good to know that Percy now has a home from home where he can be safe and happy and a lovely time whenever we have to leave him.

Regards Louise Bracebridge.

24th November 2014

I just wanted to say thank you for looking after Oli. He clearly enjoyed his walks with you & is so incredibly well behaved as a result!
Thank you Sam x

15th March 2015

Just a quick email to say thank you so much. I've just watched the you tube link and Newton looked like he had an absolute blast - I would go so far as to say he's been sulking since he got home! You have no idea what a relief it is to be able to leave him with someone and know he is in totally safe hands and having a wonderful time. I'm so pleased we found you! Wishing you all the best for the coming months of dog care. I know Newton can't wait to come back and visit again! Very best wishes and sincere thanks.

Sarah and Peter X

9th May 2015

Hi there, I have to say is lovely having him home and he only had a quick sulk before getting back to his normal self! Thank you so much for taking such loving care of him while we were away it is very much appreciated by him and us! I don't worry about him at all knowing he is safe and having fun with all his "doggy" friends!

Love from all especially Miller xx

30th May 2015

I just want to thank you so much for helping me with Sunny and turning our World around, I can't believe the difference you've made to our lives! As you know, I adopted Sunny from the Soi Dog Foundation in Thailand, where she had lived from a puppy, having been found with her mother and siblings hiding under a shop next to a busy road! Luckily Soi Dog were alerted and a Rescue Officer went and picked them up.She became available for adoption when she was two and a half and came to live with me in August last year. She was very timid and frightened of the smallest thing and I never thought I would be able to help her overcome all her problems! That's when I was recommended to contact Puppy Dog Hotel and they came on the scene to help!  At the end of the day, it turned out I was 90% of the problem and once it was explained, I totally agreed! I realised that I was trying to keep her in Thailand and replicating what her life was like there, I was so wrong! Puppy Dog Hotels favourite saying was "I've got to move her on, she's not in Thailand anymore" and once I took that advice on board, we haven't looked back ! There's still a way to go and it's now up to me, but everyday shows an improvement.  I'm so grateful and so is Sunny; she is really starting to enjoy her new life. Thank you for the wonderful support you have given us, the dedication you show towards animals is amazing and I couldn't have asked for better help.

Kind regards and thanks,  Jill & Sunny

10th December 2012.

We are delighted with the first class service we get from Karina and Joe. We know Leila is in good hands with them because instead of being depressed and playing up she is now a happy dog who only wants to curl up and sleep on her pad at night: God knows how tired (Puppy Dog Hotel staff) they must be at the end of the day! What we really appreciate is the daily feedback we get from Puppy Dog Hotel as it really gives us peace of mind. We could not recommend the Puppy Dog Hotel more warmly as you know your dog will be looked after by dog lovers not people just running a business.

Rob and Laurence.

20th December 2014

A BIG thank you for all your help with Brodie this year. Not only for his wonderful holidays but in helping us improve his recall. He really is a different dog!

Love Jill, Bob x

19th June 2015

The photos have arrived today safely and securely. We are thrilled to bits with each one and will waste no time in proudly showing them to people. Thank you Joe for capturing Albi in perfect pose and action. What a wonderful souvenir of Albi's first holiday.

Mararet, Peter and Albi xx

24th June 2015

Thanks for looking after Sophie! It was so reassuring to know that she was being taken care of by such lovely people. I can tell she had a blast with the other dogs too, she's pretty sleepy today! I know it's done her so much good to get the interaction with new dogs outside of her usual circle, she was extra social on her morning walkies and wanted to play with everyone! I can't recommend you highly enough and I know that Sophie will be so excited when she comes back to stay! Sophie sends you all a big kiss.

Catherine, Nick & Sophie x

5th July 2015

Thank you so much for Darla’s stay. Loved the video which was sent home with her. Daughter commented on how good she smelt. Came back tired but content.

Thank you all Shirley and Ian.

5th July 2015

Thank you, we loved the video as always! Hendricks is so funny how much he loves the ball! We had people round yesterday and he enjoyed the company but is very snoozy today. Thank you again for looking after him so well as always, we know he is already looking forward to his holiday next month!

From Paul and Chelsea

20th August 2015

Just a quick not to say thank you for looking after Buddy so well. The videos and emails meant the world - seeing him so happy help us with the sadness of being away as he is always really missed.                 

Thanks again, Mary, Darren and Molly.

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5th November 2015

Leaving Dempster was hard this first time, but it won't be nearly so difficult in future because it is clear that he had such a happy week. We truly value your incredible knowledge and experience, and your obvious love for and affinity with dogs. Thank you Joe and Karina!"

Caroline, Matt, Jack and Millie


5th November 2015

Just a small not to thank you all for looking after Barney. The DVD was great, we both love to see him playing and having a good time. You’re special people and it’s a real blessing for us to know you’re there to look after our boy.

Thanks again, Tracey, Chris and Barney.

25th February 2016

Thank you so much Joe and Karina for giving Elsa such an amazing time, and for allowing me to have an amazing time too, knowing that she was in such safe and caring hands. Even better, however, was the pristine, new and improved, version of Elsa that you gave back to me – totally calm and happy, and a changed dog (for the better) on the lead. She has always been a bit of a “tugger” out on the lead, but now, thanks to the work you did while I was on holiday, she is pretty much close to the dream walker (perfect heel nearly every time!). So, again, thank you so much. It’s more than just a stay, clearly, it’s a game changer.

From Kevin, Rose and family

Puppy Dog Hotel is accredited by: Chiltern District Council, Pet Industry Federation, Several veterinary Practices across The Home Counties and London, Chiltern Chamber and Buckinghamshire Business First.

20th November 2016

Thank you for always taking such good care of Hendricks, it’s so comforting for us to know how loved and happy he is when he’s at PDH!

Love Paul, Chelsea and Hendricks.

15th September 2016

Thanks for looking after Polly so well this year and allowing us to have a couple of breaks.

Love from Wendy, Nick and Polly.

30th December 2016

Thank you so much for looking after our ‘boys’ knowing they were happy, content and well looked after enabled us to enjoy our holiday without worry. We wish you all a wonderful new year and we are sure Frankie and Benny will look forward to their next holiday with you.

Clare, Roy, Emily and Jack xx

2nd July 2016

To uncle Joe, auntie Karina, Kira and Amelia, Thank you very much for looking after us on our holiday. It will be hard for us to return to our normal ‘shacks’ but will be back in less than 2 months. Have a good summer and don’t miss us too much.

Thanks again and lots of love from Lynn, Thierry, Poppy, Coco, and Jack xxx

12th July 2016

Thank you Joe and Karina and family for making Fletchers holiday a brilliant one. The care you give is second to none! We will definitely use Puppy Dog Hotel again. You can't improve perfection!!

Alison Emmerson

17th February 2017

Dear Karina and Joe, thank you so much for looking after Roxy. We collected a happy, contented puppy who clearly made some great friends and had a whale of a time at Puppy Dog Hotel - we could not wish for more!

Dora, Saqib, Jessie and Nattie

20th December 2017

Dear Karina and Joe, Kira and Amelia, Thanks so much for taking such great care of Cookie and all the training.

Tabea, Kim and Sophie x

15th December 2017

Dear Karina and Joe, Kira and Amelia, Thanks so much for being so amazing with our boy and for being his second family. We love that he has a home from home!

Love Paul and Chelsea xxx

12th December 2017

Dear Karina and Joe, Kira and Amelia, Thanks for looking after Polly so well this year.

Love from Nick, Wendy, Finley and Polly xxx

18th December 2017

Dear Karina and Joe, thank you for another year of looking after us so well!

Love Poppy, Coco and Jack xxx

3rd January 2018

Dear Joe, Karina, Kira and Amelia Thank you so much for your continued holiday care, love and affection for our pups Lajos and Tyra. We would not trust our dogs in the care of any others and are always impressed with the high quality service provided. Their needs are always fully met, be it administering of medication or providing first class cuddles and doggy massages! We have no hesitation in highly recommending Puppy Dog hotel who go over and beyond with the attention to all the dogs in their care. We love our regular emails and video links which reassure us that our pups are having a fun and safe holiday. Lajos and Tyra look forward to their next holiday in April with you all.

Jenny and Frank

15th January 2018

Dear Karina and Joe, Kira and Amelia, Thank you so much again for taking such great care of our boy over the Christmas period. You treat him so well, he loves spending time with you and it certainly makes being apart from him easier! Very best wishes.

Darren, Mary, Molly and Buddy xxxxx

30th June 2018

Firstly can we take this opportunity to thank all of you for the love, care and help you have given us with Mia (our slightly dysfunctional Collie). When we got her she was damaged and terrified of the world (including us) due to the mistreatment she had suffered. Your help, tips to 'bring her around' and impressing on us the all important feeding routine, taught us and Mia so much. We still use these routines daily which have built her confidence and obedience. She runs into your house when she stays with you,  and it is your home from home for her which makes us happy to go away without worrying about her. The photographs and updates you send when we are away make us smile and show us just how much she settles in and is cared for. The reports and feedback when we collect  Mia help us to continue to support her continuing progress into such a loving and happy family dog, which, without you all we don't think would have been achieved.

With love Lindsey, Vicky and of course Mia

5th July 2018

We rescued our 5 month old cross breed Leo from dogs trust in February 2018. Unfortunately we had a three week holiday already booked in June and were very concerned what we were going to do with our new boy.We found Puppy Dog Hotel on line and contacted them to see if we could get him booked in. We wanted him to have a home from home environment as he had been through so much in his short life already. We visited Karina & Joe in April and was totally bowled over by what they do for their canine visitors. Leo stayed with them in June and had the best time. He was treated like their own dog and stayed in their house and was well cared for and loved. On our return Joe & Karina gave us a fantastic video of his time there, but also sent us photos and videos whilst we were away, which really put our mind at rest. I don’t think there is anywhere better that you could send you dog while you are away.

Tina and Richard

8th April 2018

10 years…. Oh my goodness where does the time go! Congratulations, you are the best!

Love Chris, Paul, family and your number 1 fan Miller xxx

14th August 2018

Puppy dog hotel has been the best investment we have made for our dog. Humphrey just loves going there, but also Karina and Joe have taught me so much about dog ownership and care. Humphrey went for his training holiday in February, and it made a big difference. Since then, Humphrey had had two holidays and regular dog boarding/day care. I know Humphrey loves it, because I park down the road and he tugs me all the way to the front door. I cannot recommend puppy dog hotel highly enough, I really believe that Humphrey is as happy there, as he is at home.

Many thanks Joe and Karina!

Louisa Janssen. (Gerrards Cross)

5th December 2018

Thank you once again for all the wonderful care that you’ve given to Daisy. She has such fun when she visits you!

Love and best wishes, Chris, Nigel, Lucy, Samuel, Alice and Daisy (Thame)

12th December 2018

Thanks for all the care you gave Floki this year - we know he’s looking forward to more!

Love Flokie, Daria and Mike. (London)

20th December 2018

What would I have done without you all? You have increased my pleasure in my beautiful Freya 100% with all your help and advice so generously given not to mention all the training she has had which makes her much admired!!! I hope you all have a very happy and dog filled Christmas together and look forward to seeing you all in the New Year.

With much love Pam, Graham and Freya (Gerrards Cross)

9th December 2018

Thank you for all you’ve done this year, we don’t know what we would do without you!

Love Catherine, Nick and Sophie xxxx (Hazlemere)

15th April 2019

Dear Karina, Joe, Kira and Amelia,

Thank you for providing a 5 star home from home environment for Lajos and Tyra. We appreciate the love and affection you always show our pups and for keeping them happy and safe whilst in your care. We enjoy the photos, videos and dvd which totally reassure us that they are having a fantastic time! We have no hesitation in highly recommending Puppy Dog Hotel to family, friends and anyone who love and values their pets as we do.

Lajos and Tyra look forward to seeing you all again soon.

Jenny and Frank xx (Chesham)

12th April 2019

Dear Joe and Karina,

Thank you again for giving Pepper such a great holiday while we were away, she clearly loved her time with you and we were able to enjoy our holiday without any worries about her. Thank you too for the helpful advice you gave us. Pleased to hear that you have your own holiday scheduled, you certainly deserve a good break too! We will be contacting you again shortly and have been recommending you to our friends. I can't remember if I thanked you for the DVD, I fully intended to ? We have all enjoyed watching it. What a great birthday party and they all sat so patiently.

Margaret and Andy x (Ruislip)

8th April 2019

We just want to say how fortunate for us to have you care, love and cherish
Albi during his recent holiday stay with you. Karina and Joe you are an amazing couple. Your genuine warmth, welcome and deep fondness for all of your canine guests, including Albi, is special only to Puppy Dog Hotel.
Until next time.
Love Margaret & Peter & Albi (Bracknell, Berkshire)

11th February 2019

Thank you so much for taking such great care of Millie during our recent holiday. Today I watched the DVD you made for us and it is clear she had a wonderful time. She was exhausted on Friday after I picked her up and spent most of the day sleeping in her bed.  Unfortunately I think she is going to find life at home quite mundane compared to her stay with you! Perhaps I need to get another dog so has a housemate to play with all day long! Thanks also for the updates whilst we were away, it was reassuring to see that she was in such great company.

Thanks again, Mark, Valerie and Millie (Ley Hill)